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"Myles,
Thank you for inquiring. Our evening was an absolute dream. I hope when you are with your soul mate for 26 years, you can find the splendor that we did. The balcony was great. Unfortunately, I think I am getting a cold. But everything was well worth the money we spent. You are an excellent agent, and I am excited for anyone else who is looking for a place to stay.
Thanks again. Give this to your boss and tell him you deserve a raise.
Thanks again for a job well done."
Dennis
"I would highly recommend The Ambrose Hotel. In addition, the Magellan staff were responsive, friendly, and accurately represented the property so I was able to make the best choice based on my specific criteria. I would definitely use Magellan again. Thanks."
Christine
"Dear Barrington
The trip was wonderful. Susan said it was the best vacation she has ever had in her life. The Huntley was beautiful, quixotic and welcoming. The staff, particularly Janie in the coffee shop, Elizabeth, the concierge and Paul at the front desk, were most kind. The other guests were a hoot. Not stuffy but most comfortable. I greatly prefer it to Shutters where I stayed for four days a few years ago and liked the view, lobby, ambiance and location more than that of Casa del Mar although we enjoyed a wonderful dinner there. Absolutely nothing negative to report, except that I can't afford to live there. Poor me!
Thank you again for your help. Your firms representatives were both helpful and patient. The trip would not have gone nearly as well without your advice. Would that the world were filled with such qualified and polite people in the work force. I will definitely ask for your firms help again and Susan asked for your name as well.
Yours very truly,"
M. Elizabeth
"Hello Mika,
Michelle and I just returned Sunday and are still basking in the glow of honeymooning at the Casa Del Mar and the fun of being on the Ellen Show. From the moment we arrived, we received the warmth and congratulations that any newlyweds would enjoy, complete with a room upgrade, complimentary strawberries and refreshments, a welcoming note to Mrs. Mrs. Tomko had a nice ring to it, and yes probably one of the most spectacular views in the hotel. We enjoyed as much of the hotel amenities that we could, but our most memorable was sitting in our room in our bathrobes, reading a love poem from one of the books on the shelves, eating the most delicious breakfast overlooking the waterfall, that overlooked the pool that overlooked the ocean. The morning glow, the mix of sounds of the waterfall and ocean surf -yes... windows that open on an upper floor of a hotel is a luxury these days, and the freshness of the food were all delights to the senses. How fun was it to have a tin ferris wheel and kaleidascope on the desk to emulate the Santa Monica Pier... so we even took home a few replicas of these items found in the gift shop, so we could never forget our time spent there.
Kudos to you personally for the attention you gave us trying to decide on the right hotel for us. While we were there, we visited a couple of the other recommended hotels nearby, and there is no doubt that we had chosen the most suitable fit for our travel needs... with many thanks to you.Although a honeymoon is a once in a lifetime, full of great expectations, our experience at Casa Del Mar exceeded them all.
Thank you.
P.s. You can still see us on an Ellen video clip if you go to her website tonight ... look at more videos on the right sidebar and look for a deserving mother... were the two sitting right behind the winner of the 25,000 awww snap games husband... too much fun!!"
Michele
"Holly
Although your email was sent to my husband, I am responding to it as well. When we arrived at the Hotel Oceana last week, I told Wayne that he had redeemed himself for anything he had ever done wrong. From the gentleman that greeted us outside to the two representatives at the front desk, our first impression of the hotel was service, service, service. When we entered our suite, I felt instantly comforted and welcomed! The suite was exquisite, the views were remarkable and there was not one thing that was not provided to make our stay memorable. We had an excellent breakfast every morning, enjoyed an evening cocktail and I used the exercise facility daily. That is something my personal trainer will be delighted in. I hope to make this hotel a regular part of our vacation planning.
I believe that Wayne will be calling you as well to discuss any facilities that you may be able to recommend when we attend next years Breeders Cup in Louisville, Kentucky.
In the meantime, thank you so much for your assistance with our vacation."
Wayne
"Hey Olivia!
I cannot thank you enough! Our trip was fabulous because of Magellan! From all the amazingly helpful reps, to the fantastic deal! I have to say, I kept waiting for the hidden fees or some sort of discrepency! Us New Yorkers say if it is too good to be true it is - well I cannot say thank you enough! Amazing. The Huntley was a dream -I liked the Huntley better over the two hotels, the view was breathtaking!!- We were so tempted to extend our honeymoon. The Thompson had a great bottle of wine for us in our room! Amazing room!! And the location of both hotels were perfect! I have to say, I will give your name to anyone I know traveling! I have never been so pleased!!
Thank you again! Cannot wait to do business with you again - hopefully soon!!!"
Katie
"Dear Katrina,
We thoroughly enjoyed the Fairmont Hotel in Santa Monica and on our next visit I will definitely be in contact for you to assist with this and other global properties.
Allow me to thank you and your company for providing exceptional customer service and your commitment to ensuring that all bookings are streamline and our upgrade was magnificent.
Thank you once again."
Kath
"Dear Brigitte,
Recently we were traveling around California and booking most of our accommodation as we went to allow us flexibility. We found this quite difficult and time consuming in some instances as the internet only tells you what it wants you to know and never the whole story.
However, right at the end of the trip we stumbled across your details and accessed your services to find a hotel that perfectly met out needs in Santa Monica. Your service is exactly what travelers like us need and we wish we had known about you from the start.
The Oceana was absolutely fantastic and ensured that we ended our beautiful month in California on a high. Thank you so much for your help and care in providing this service. My nephew and his wife are setting off to the US this weekend and we have passed on your details to them.
I hope we get the chance to travel again in the US soon and will certainly be in touch if we do. Kind regards."
Jenny
"Ashleigh,
First of all, I loved the hotel. Great location, near enough Santa Monica to walk to everything, yet just far away enough to feel a little more privacy. I really appreciate the flexibility you and your team had in securing an additional night at the same rate for me while I was traveling in the mountains with little to no access to email and phone. It worked out perfectly.
Lastly, I was very pleasantly surprised to discover that upon my arrival I was upgraded to a suite for all three nights at the same rate as the Deluxe Room. It really just does not get any better that. I am sure that was due in large part to the relationship that your firm has with the hotel, which makes me even more pleased about the service your organization provides, and that I was fortunate enough to find you.
Rest assured that if my travel plans take me to the L.A. area in the future I will be using your firm. In fact, I am hoping that my Florida Gators make it to the BCS Championship game to be held in Pasadena this coming January, in which case I most definitely will be reaching out to your firm to secure my reservations in Santa Monica. Thanks again."
Curtis
"Hi Holly,
Leslies trip was perfect. She was blown away by the hotel. It was her very first business trip and I think we have really spoiled her.
I will definitely be reaching for you in the future. You did a superb job operating within my budget and wowing me with what you could do with it."
Leslie
"The hotel was a wonderful recommendation - very elegant, but comfortable and warm, friendly service at every level. I would definitely go back. At night it has a very happening bar scene geared to 35 and younger. Friday afternoons is a fun happy hour starting at 2 pm. Location is also excellent.
Dana-Jo was a pleausre to work with and when I am planning another trip, would call her first. I am not that easy to please and I can only say excellent to you and your company on every level.
Many thanks for everything."
Carol
"Dear Dianne, thank you so much for following up on my trip. I had hoped you would do so, as I am delighted to report that the hotel was absolutely the BEST I have ever stayed at, in respect of service, attention to detail and cordiality. I checked in late - at 9pm and was greeted professionally, but as an old friend and upgraded to a magnificent suite with two balconies, both with ocean views. It was simply superb. I was informed that the hotel always tries to give the best to Magellan clients and they certainly followed through with that premise all the way. I ate dinner in the restaurant and was bowled over by the friendly and professional courtesy that was almost old fashioned in its dignity. As a lady dining alone I was impressed to be given a selection of beautiful journals to read - something hitherto unknown! The restaurant staff treated me as visiting royalty almost. Their attention to detail was superb, friendly and par excellence. The next time I, or anyone I know needs to book a hotel, you can be sure that the name Magellan Vacations will immediately spring to my mind! With so many thanks for a wonderful experience - from booking to conclusion. With warmest wishes and many blessings."
Gail
"Dear Leanne, Thank you for your gracious guidance as I struggled with choices that were difficult to make in booking a hotel. You were professional, thoughtful and refreshing. It was easy to work with you. I will certainly call your company in the future."
Morgonn
"Dear Tara, Thank you for recommending the Fairmont Miramar at Santa Monica for our weekend getaway. It is a beautiful hotel and a fantastic location. The service we received throughout our stay last weekend was second to none. Because our weekend was to celebrate James 60th birthday, the hotel sent a yummy chocolate cake with fudge and raspberry filling. What a nice surprise! I appreciate your assistance and will certainly recommend you to anyone who may be considering traveling your way. Diane"
Diane
"Hey Curtis, I received your email with the hotel confirmation and details. Thanks so much for helping me in booking accommodations at the Loews Santa Monica Hotel. I really appreciated the extra time you took to answer all of my questions, to call the hotel to find out about the wireless internet, and to note on the reservation any preferences/requests I had. You provided amazing customer service which I am finding is SO rare. All the best to you, Deborah"
Deborah